RETURNS & EXCHANGE: INDIA CUSTOMERS

LOSERSTOP OFFERS COMPLIMENTARY DOMESTIC RETURN SHIPPING. TO INITIATE A RETURN, PLEASE VISIT HERE

LOSERSTOP CURRENTLY ALLOWS RETURNS AND EXCHANGES WITHIN 7 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN. FAILURE TO DO SO CAN DELAY THE PROCESSING OF YOUR RETURN.

EXCHANGES CAN BE MADE FOR A DIFFERENT SIZE OR COLOR OF THE ORIGINAL STYLE ORDERED, DEPENDING ON PRODUCT AVAILABILITY. IF YOU WOULD LIKE TO EXCHANGE YOUR ITEM FOR A DIFFERENT STYLE, PLEASE RETURN YOUR ITEM FOR A REFUND AND PLACE A NEW ORDER FOR THE PREFERRED STYLE. UP TO ONE EXCHANGE SHIPMENT WILL BE PAID BY LOSERSTOP.

RETURNS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS OF ARRIVING AT OUR FACILITY. THIS PERIOD MAY BE LONGER DURING PEAK PERIODS. A FULL REFUND WILL BE ISSUED UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN. REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR BY CHECK MAILED TO THE ADDRESS LISTED FOR THE ORDER. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOLLOWING PROCESSING FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT. FOR REFUNDS ISSUED BY CHECK, PLEASE ALLOW 10 BUSINESS DAYS FOLLOWING PROCESSING FOR THE REFUND TO ARRIVE. A NOMINAL RESTOCKING & SHIPMENT FEE WILL BE APPLICABLE TO MAKE RETURN.

IF LOSERSTOP DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU.

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT SUPPORT@LOSERSTOP.COM.

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ORDER PROCESSING

PLEASE ALLOW 2-3 BUSINESS DAYS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS.

 

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LOSERSTOP OFFERS COMPLIMENTARY DOMESTIC RETURN SHIPPING. TO INITIATE A RETURN, PLEASE VISIT HERE

 

LOSERSTOP DOES NOT SHIP ON WEEKENDS OR MAJOR HOLIDAYS. ALL ORDERS SHIP FROM DELHI, INDIA.

YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN PLACED. IF YOU DO NOT SEE THE ORDER CONFIRMATION WITHIN A FEW MINUTES OF ORDERING, PLEASE CHECK YOUR SPAM EMAIL FOLDER.

DUE TO HIGH DEMAND, ITEMS MAY BECOME UNAVAILABLE EVEN AFTER AN ORDER HAS BEEN PLACED. IN THIS CASE, A REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR BY CHECK MAILED TO THE ADDRESS LISTED FOR THE ORDER FOR THE AMOUNT INITIALLY PAID. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT. FOR REFUNDS ISSUED BY CHECK, PLEASE ALLOW 10 BUSINESS DAYS FOR THE REFUND TO ARRIVE.

 

ALL ORDERS ARE REVIEWED BY OUR SECURITY TEAM AND CAN BE CANCELLED BY LOSERSTOP AT ANY TIME.
ONCE YOUR ORDER HAS BEEN PROCESSED BY OUR FULFILLMENT TEAM, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED.  

ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS.

 

PRE-ORDER POLICY
ITEMS THAT ARE MARKED AS PRE-ORDER AT CHECK-OUT ARE EXPECTED TO SHIP UPON ARRIVAL TO OUR FACILITY. ALL CUSTOMERS ARE CHARGED AT CHECKOUT FOR PRE-ORDER ITEMS TO THE PAYMENT METHOD PROVIDED. ONCE YOUR ORDER HAS BEEN PLACED, WE ARE UNABLE TO CANCEL OR MODIFY. SHOULD YOU HAVE ANY QUESTIONS PLEASE CONTACT OUR TEAM AT SUPPORT@LOSERSTOP.COM.

RETURNS & EXCHANGE: INDIA CUSTOMERS

LOSERSTOP OFFERS COMPLIMENTARY DOMESTIC RETURN SHIPPING. TO INITIATE A RETURN, PLEASE VISIT HERE

LOSERSTOP CURRENTLY ALLOWS RETURNS AND EXCHANGES WITHIN 7 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN. FAILURE TO DO SO CAN DELAY THE PROCESSING OF YOUR RETURN.

EXCHANGES CAN BE MADE FOR A DIFFERENT SIZE OR COLOR OF THE ORIGINAL STYLE ORDERED, DEPENDING ON PRODUCT AVAILABILITY. IF YOU WOULD LIKE TO EXCHANGE YOUR ITEM FOR A DIFFERENT STYLE, PLEASE RETURN YOUR ITEM FOR A REFUND AND PLACE A NEW ORDER FOR THE PREFERRED STYLE. UP TO ONE EXCHANGE SHIPMENT WILL BE PAID BY LOSERSTOP.

RETURNS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS OF ARRIVING AT OUR FACILITY. THIS PERIOD MAY BE LONGER DURING PEAK PERIODS. A FULL REFUND WILL BE ISSUED UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN. REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR BY CHECK MAILED TO THE ADDRESS LISTED FOR THE ORDER. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOLLOWING PROCESSING FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT. FOR REFUNDS ISSUED BY CHECK, PLEASE ALLOW 10 BUSINESS DAYS FOLLOWING PROCESSING FOR THE REFUND TO ARRIVE. A NOMINAL RESTOCKING & SHIPMENT FEE WILL BE APPLICABLE TO MAKE RETURN.

IF LOSERSTOP DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU.

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT SUPPORT@LOSERSTOP.COM.

CUSTOMER SERVICE HOURS

MONDAY – FRIDAY
10AM – 6PM IST

 

PLEASE NOTE THAT LOSERSTOP OBSERVES THE FOLLOWING HOLIDAYS:

  1. DIWALI
  2. HOLI
  3. DUSSEHRA
  4. NAVARATRI
  5. GANESH CHATURTHI
  6. RAKSHA BANDHAN
  7. MAKAR SANKRANTI
  8. LOHRI
  9. MAHA SHIVARATRI
  10. JANMASHTAMI
  11. RAM NAVAMI
  12. REPUBLIC DAY
  13. INDEPENDENCE DAY
  14. CHHATH PUJA
  15. DURGA PUJA
  16. RAMADAN
  17. MAHASHIVRATRI

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PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, LOSERSTOP IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER. 

IF YOU HAVE ANY ADDITIONAL QUESTIONS OR REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT SUPPORT@LOSERSTOP.COM.

FINAL SALE ITEMS

DURING SALE PERIODS, ALL SALES ARE FINAL. LOSERSTOP RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT NOTICE.

IF LOSERSTOP MARKS DOWN THE PRICE OF AN ITEM, YOU HAVE ALREADY PURCHASED, WE WILL ADJUST THE SALE PRICE AT YOUR REQUEST WITHIN 7 DAYS OF YOUR DELIVERY DATE. 

LOSERSTOP DOES NOT PARTICIPATE IN PRICE MATCHING WITH OTHER RETAILERS.

COMPLEMENTARY GIFTS (GWP)

GIFT WITH PURCHASE OFFERS ARE VALID WHILE SUPPLIES LAST. OFFERS ARE NOT VALID ON PREVIOUSLY PURCHASED MERCHANDISE. LOSERSTOP RESERVES THE RIGHT TO EXTEND, MODIFY OR DISCONTINUE OFFERS AT ANY TIME WITHOUT NOTICE.